Refund and Cancellation Policy

IEEMA has provided facility to order certain services/information as per requirement in specific micro web sites or main web site.

For certain specific service/information, order placed gets automatically cancelled if the payment is not realized within 15 days.

IEEMA reserves the right to refuse/cancel any order and has sole discretion may cancel any order(s):
i. If it suspects a fraudulent transaction, or
ii. If it suspects a customer has undertaken a transaction that is not per the Terms of bonafide use

The refund will be processed, once IEEMA receives the request with necessary evidences of payment deduction from the customers’ account. However, the order once processed by providing access to download required information cannot be canceled.

In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded. In case of canceled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited. IEEMA offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyer's card/account.